Blink Reviews & Product Details

I really like how incredibly easy Blink is to set up initially, even with our wide user base. Everyone could fully update it without any difficulties, regardless of their skill level. Also, the social features fill a gap we had with previous intranet platforms, providing the ability to communicate and post updates, which was something completely new for us. We used to rely heavily on chain emails for social interactions, but now Blink gives us an outlet for posting social events or non-business-related updates, which is nice. Moreover, the knowledge base has been great for storing all our policies and procedures in one place, and it's accessible anywhere, which is a huge plus. Using Blink is simple, without the need for any HTML knowledge, unlike other intranets where things were much more complicated. Review collected by and hosted on G2.com.

I think the search feature was pretty good although sometimes even, yeah, depending on what you were searching for, might just get way too many results, and then it's hard to drill down and find the one that you want maybe by time frame or anything else like that. The only thing that maybe could have been a little bit better is Review collected by and hosted on G2.com.

I really like the forms feature in Blink. They allow us to create and easily share forms, which are accessible on tablets, phones, and desktops. Capturing signatures with these forms is very important to us. Additionally, they turn digital forms into PDFs that we can store electronically, helping us move away from paper. This feature helps significantly in our transport operations where compliance and interaction with frontline staff are crucial. It helps us capture evidence that certain processes have been followed, like drug and alcohol testing or vehicle checks, and makes the whole process less time-consuming. Blink does all these things in a very engaging way, and the initial setup was very easy. Review collected by and hosted on G2.com.

I do think that sometimes it can be a little overstimulating because there's an awful lot of content on the first pages. That's fine for some people, particularly if they're using the app regularly. However, for some people, particularly those who are neurodivergent, or just busy and not checking in very much, the amount of content can be quite overstimulating. A 'reduce content' button might help allow people to process that in a simpler form. Review collected by and hosted on G2.com.

Blink was very easy to set up, and it’s just as easy to use day to day. As a charity, it’s been great to know there’s no cost for us to use it. Review collected by and hosted on G2.com.

As a charity user, we get Blink for free; however, we’re unable to take advantage of Blink Forms. As a charity, we have many different team members who use Blink, and we would really benefit from using Blink Forms directly rather than having to link everything to Microsoft Forms. It’s such a shame, because this seemed like a great feature for us. Additionally, there’s no setting to allow or disable email notifications. Review collected by and hosted on G2.com.

We previously used another platform, which has since been discontinued. When searching for a replacement, there were limited suitable options available; however, Blink stood out. It was straightforward to set up and allowed us to onboard the team quickly. The platform is clean, intuitive, and easy for staff to navigate, even for those who are not particularly tech-savvy. This has helped drive engagement across the team, as users can quickly access what they need without extensive training. Performance has been reliable overall, with no significant issues. The system runs smoothly across devices, and we’ve not experienced any major downtime or delays. From a cost perspective, Blink offers good value for money. The ease of use and quick implementation meant we were able to realise benefits almost immediately, making it a worthwhile investment for our organisation. Review collected by and hosted on G2.com.

There are a few areas where Blink could be improved. It would be beneficial for each team member to have a more interactive profile where they can post updates and engage with others, helping to build better communication and team connection.

Additionally, it would be useful to have a clearer, more visible way to see who has read messages without needing to go into the settings.

Finally, introducing features such as polls would enhance engagement and make it easier to gather feedback from the team quickly. Review collected by and hosted on G2.com.

I like that there is a home page & a messaging platform. I also enjoy using the team recognition feature where you can shout out team members that are doing well, have improved, on their birthday, or on their work anniversary! Another thing I've enjoyed about Blink is that they have listened to our feedback in ways to better the platform. For instance, my team suggested to them that they allow the use of all emojis when reacting to messages, and that was a feature they included in their next update. Review collected by and hosted on G2.com.

The only thing I'm currently disliking about Blink is one of the features included in the last update. You used to be able to click the create button, search the person's name who you want to message, and then it would bring you to your direct messages with them even if you've already created a message with them before. But now when you do that it creates a separate chat that almost looks like a group chat between the two of now. The workaround for this is now you must search their name in the search bar, click their name, then click Chat, and send over a message or it will bring you to your existing direct messages with them. A pretty nit-ppcky thing that I dislike but I'm just being honest here. Review collected by and hosted on G2.com.

I like that Blink allows our field employees to talk to our office staff on a leisurely basis. It lets them communicate when it's a good time for them, not necessarily when it's convenient for someone else. Private messaging and contacts make it easy for our employees to communicate, and the translation feature is especially useful since many of our employees are not native English speakers. This helps ensure that everyone can communicate easily and everything is communicated clearly. I also enjoyed how easy Blink was to use; it felt familiar and kept everybody up to date, which was crucial during the COVID time when we couldn't be in the office together. Review collected by and hosted on G2.com.

I would like more features on the polls or surveys. I feel there's a lot that stops you from getting exactly what you need. It's very limited. Review collected by and hosted on G2.com.

I like how easy Blink is to use in collaboration with our other programs. Having single sign-on (SSO) to all our regularly used programs like SharePoint, our rostering systems, and even the uniform ordering portal makes it a one-stop shop for all our employees. The addition of Blink Live has greatly helped us with getting our critical communications out during shutdowns, allowing our crews to participate by asking questions and getting up-to-date answers wherever they are. The initial setup was super easy, and while we still use email and Teams, Blink has taken the lion's share of communications now. Review collected by and hosted on G2.com.

We recently have visited the ideas on journeys and would like to customize one for birthdays which is not yet available. Review collected by and hosted on G2.com.

I like being able to keep resources and links to other company materials all in one place. Review collected by and hosted on G2.com.

Being a company that is predominately frontline workers there is a cohort of people who either do not use the service, find it difficult to keep up with technology or simply find "apps" useless. Review collected by and hosted on G2.com.

I like using Blink for its group features, which help us categorize team members and specific projects. The required reading post notifications are really useful because they let managers know if team members have seen important posts. The chat feature is also great for allowing team members to connect privately. The initial setup of Blink was easy, which made the transition smooth for our team. Review collected by and hosted on G2.com.

I would like it to have more of a social media feel like Facebook Workplace used to have. I feel like it would be more user-friendly. I don’t like when you post you have to pick so many options. Review collected by and hosted on G2.com.

I really like Blink because it's very user-friendly and works well for us since we work in multiple languages. The automatic translation function is vital. It's easy for people to upload images, and since it resembles other systems people are used to, it's very easy to use. I appreciate the ease of use and the simple functionality it offers. The hub is a fantastic resource for our knowledge library, making it easy to share resources, upload attachments, share links, and include videos. It's particularly helpful that we can add to it whenever needed, and it supports multiple languages with easy-to-create pages. The feed has been particularly useful, and the induction journey feature is great for onboarding new organizations. Overall, Blink's transition from Workplace was smooth because they are similar, and having support to transfer accounts over really helped. Review collected by and hosted on G2.com.

I think this is changing now, but it's been an issue not having email notifications about anything that's been posted on Blink because we're working with lots of other organizations. This is not their home page. They're not in it all the time. So people don't necessarily remember to go and check and see if there's any news from us. So when we're sharing, for example, news about webinars or news about funds or any other news that we want everyone to see, we can't be sure that everyone's going to see it within the time frame. So if we could have email notifications, then people would be prompted to go and check. The only other areas, I think the analytics could be improved slightly. It's been good so far, but sometimes it'd be helpful to be able to sort of do a bit more deep dive into analytics of which documents have been read and be able to choose a period of time to look at as to when you were looking for how many users and things like that. Review collected by and hosted on G2.com.